Privacy Statement

TACare Services (Asia) Pte Ltd respects your privacy. This Privacy Statement informs you of TACare privacy practices and of the choices you can make about the way Personal Information about you, including from your online activity, is collected and how that Personal Information is used by TACare.

1.Collection of Personal Information.

TACare recognizes the importance of the Personal Information by which you can be identified, such as your name, address, or e-mail address. TACare respects the privacy of people when visiting its websites. Therefore, you may visit any of the TACare websites without revealing any Personal Information. Nevertheless, TACare may track the Internet addresses of people who visit its websites and TACare may analyse this data for trends and statistics. However, the tracked data does not include your Personal Information.

Some TACare websites may send "cookies" and other technologies to your computer or collect your Personal Information in compliance with applicable laws and regulations. There is not, however, any obligation for you to provide TACare with your Personal Information. If you do not wish to provide the information requested, you can still visit most of TACare’s websites, but you may be unable to access certain options, offers and services.

In general, TACare collects only Personal Information that you voluntarily provide, for example, when you register with one of TACare’s websites, or when you ask for information or provide a comment. Both the type and amount of Personal Information collected will be limited to information that is relevant to the identified purposes and is obtained by lawful and fair means, consistent with applicable Data Protection Legislation.

In a few cases, however, TACare or its partners will need certain information from you in order to give you appropriate and comprehensive service. In such cases TACare would ask you to provide it with the necessary Personal Information, e.g. by registering. During the registration procedure TACare will ask for your consent to collect, store, process and transfer your Personal Information to third parties (see section 3 below).

If you provide such details (e.g. name, address, e-mail, type and scope of use of TACare products and services used by you) TACare will inform you in any case about how the Personal Information will be used or potentially transferred to third parties before you submit it, as per applicable Data Protection Legislation.

TACare saves your Personal Information only for as long as necessary to fulfil the identified purposes as well as to comply with applicable Data Protection Legislation.

2.Use of Personal Information

TACare will only use your Personal Information for the purposes made known to you, or to which you have consented in advance. Typically, these purposes include:

• To perform a contract to which you are party to, or to take steps at your request prior to entering into a contract;

• To protect your vital interests;

• For the administration of justice, for the exercise of any functions of government or a government department, or for the exercise of any other

 functions of a public nature exercised in the public interest;

• To answer your questions;

• To provide offers or information requested by you;

• To communicate with you regarding TACare’s products and services and to send marketing communications to which you have previously consented;

• To meet TACare’s product and / or service commitments to you;

• To improve and develop TACare’s products and services;

• To address and proceed with any recruitment inquiry or for employment purposes; and / or

• To prevent and detect security threats, fraud or other malicious activity;

• In addition, TACare may use the Personal Information when legally necessary in order to: protect its legal rights; protect it against claims and lawsuits;

 comply with court orders or orders by law issued from a public authority; or where otherwise required or permitted by applicable laws.

Advertising/Marketing and Public Opinion Surveys.

TACare will only use the Personal Information you have provided for advertising and marketing purposes to the extent to which you have previously consented.

TACare performs public opinion surveys either directly or in cooperation with a market research institute. Either TACare or the market research institute in this context assesses several topics, e.g. the rating of products, designs, marketing measures as well as specific user interests and requirements regarding TACare's products and services. Participating in the surveys allows TACare to gather important information that can be used in the development of new products and services by TACare. To the extent TACare relies on the services of a market research institute, the market research institute will only act on behalf of, and as instructed by, TACare. Personal Information collected in the context of the surveys will only be used by TACare in order to further improve its own products and services. Any additional use of your Personal Information by the market research institute is excluded, as well as the prohibition of any transfer of it to any other third party.

3. Disclosure to Third Parties.

TACare may disclose your Personal Information to its affiliates, strategic partners and service partners who assist TACare in providing its services to you. Also, if TACare determines the need to sell, buy, merge, or reorganise its business, it may also need to disclose your Personal Information for such business reasons, but will pursue relevant and proper protection of your Personal Information in such an event. In addition, disclosures may be required for legal reasons, as noted in section 2 above.

4. Security.

Your Personal Information will be protected by reasonable security safeguards against accidental loss, unauthorised processing, the destruction of, or use or modification of, or unauthorised disclosure of your Personal Information.

5. Retention of Personal Information.

TACare will retain your registered Personal Information only for as long as your account is active or as needed to provide you with the requested services, unless a longer retention period is required or permitted by law.

6 International Transfers.

TACare is a global organisation and is made up of many companies some of which may be overseas. Accordingly, your Personal Information may be transferred overseas to companies within TACare (including service providers operating on their behalf) and to other trusted third parties, so that they may process your Personal Information on TACare’s behalf. This is required in order to allow TACare to manage and support its business operations, to provide and deliver services to its customers, to assist TACare with marketing and communication initiatives, and to reorganise its business as noted in section 3 above. By using a TACare website or otherwise providing TACare with Personal Information, you agree to TACare doing so in accordance with the terms of this Privacy Statement and applicable Data Protection Legislation.

7. Social Media, Cookies and other technologies

Social Media

The TACare website uses plugins of social media networks such as but not limited to, Twitter, Facebook, Linkedin, and Google+. These plugins of other platforms can be recognised by means of a logo or the appropriate wording of the respective platform. If you use one of these plugins to select one of TACare’s websites, these plugins are able to establish a direct connection between the browser you use and the appropriate sites of the respective social media networks. As this transfer takes place directly between your browser and the respective network, TACare does not have any access or knowledge of any data sent. Accordingly, TACare does not have any control over the use of this data within the respective social media networks.

In the event that you make use of a social media network, and make content available to participants of these networks - content such as images, information, contact details, your personal opinion or any other types of Personal Information - this is not covered by this Privacy Statement. Rather, the terms of use and privacy policies of the respective operators of those social media networks shall apply to any such content.

Cookies, Web beacons and other technologies.

TACare collects information about visitors to its websites via the use of cookies and web beacons and other technologies in order to further improve its services and online offers. In this way, customer needs can be better met by TACare by telling it which visitors clicked on which parts of its website, as well as to recognise your browser the next time you visit a TACare website. Accordingly, TACare websites send "cookies" to your computer to better serve you with more tailored information when you return to the website. Cookies are small text files that are downloaded and stored on your computer when you visit a TACare website. They can either be just for the period of time, or session, when your web browser is open to a TACare website, or they can be persistent cookies that store your preferences for future visits to the website.

Some jurisdictions may require your consent before serving cookies and similar tracking devices to your computer, such as prior consent, or where consent can be inferred through appropriate browser / application settings or other means. You may refuse the use of cookies by selecting the appropriate settings on your browser; for example you can always set your browser to tell you when you are sent a cookie and then refuse to receive it. And you can always delete the cookie at any time that you want.

“Web beacons” are an electronic image which can recognise certain types of information, such as website usage. They are often combined with cookies.

Web beacons may still identity a visit, but will not be able to correlate it with any cookies’ information. However, please note that if you do this you may possibly not be able to use the full functionality of the TACare website.

8. Links to other sites

TACare does not collect Personal Information from third party sites. In the event that TACare should somehow receive your Personal Information from a third party site, TACare will request your permission before collecting, storing and processing it.

Also, please be advised that websites that are linked directly or indirectly from this website (the "Linked Sites") may not be operated or maintained by TACare. If you have connected with any Linked Sites, TACare has no control over the collection, storage or processing of your Personal Information that may be transferred to the third party (e.g. the IP address or the URL of the website containing the link). Accordingly, TACare disclaims liability for access to, and use of, any Linked Sites, and will not be responsible for the privacy practices of those Linked Sites.

9. Questions or Concerns.

For any questions or concerns concerning your Personal Information, this Privacy Statement, or TACare’s handling of your Personal Information, please contact TACare at intouch@tacare.com.

Within the limitation of the law, TACare will endeavour to respond to all requests and complaints within a reasonable time, in a reasonable manner, and in a form that is generally understandable.

10. Changes to the Privacy Statement.

This Privacy Statement may change from time to time by posting an updated version on TACare’s corporate website, thereby superseding earlier versions.